JOIN US TO CELEBRATE OUR 2ND NEW YEARS EVE PARTY TO BRING IN 2027

By purchasing a ticket, attending the event or entering the venue, you acknowledge that you have had the opportunity to review these terms and conditions and agree to comply with the applicable event and venue rules, subject to your rights under applicable law.

1. Ticket Purchase and Validity

1.1. Tickets must be purchased through Megatix or another sales channel expressly authorised by the event organiser.
1.2. Each ticket is valid only for the event, date, ticket category and admission conditions specified at the time of purchase.
1.3. Customers are responsible for checking their selected ticket type, quantity, price, event date, time and inclusions before completing payment.
1.4. Tickets must not be duplicated, fraudulently reproduced, resold in breach of applicable terms or used for unauthorised commercial purposes.
1.5. The event organiser reserves the right to refuse admission where a ticket is invalid, duplicated, cancelled, fraudulently obtained or otherwise not valid for entry.
1.6. Admission is subject to the event's advertised capacity, security requirements and applicable entry conditions.

2. Ticket Prices and Additional Charges

2.1. Ticket prices and inclusions will be displayed on the relevant ticket sales page.
2.2. Any booking fees, payment processing charges, taxes or other mandatory charges payable by the purchaser must be disclosed in accordance with applicable law and the ticketing platform's requirements.
2.3. Unless expressly included in the ticket description, additional food, beverages, merchandise, transport, accommodation and other purchases are not included in the ticket price.
2.4. Customers are responsible for reviewing the total amount payable before confirming their purchase.

3. Refunds, Cancellations and Customer-Initiated Changes

3.1. Customers should carefully check their booking before completing a purchase.
3.2. Requests to cancel, change or transfer a booking must be submitted through the official channel specified by the event organiser or ticketing platform.
3.3. Where a customer can no longer attend, a refund, credit, ticket transfer or other remedy will be considered in accordance with the advertised ticket conditions and applicable law.
3.4. The event organiser does not guarantee that voluntary cancellations, changes of mind or failure to attend will qualify for a refund.
3.5. Nothing in these terms excludes or limits a refund, remedy or other right that the customer is entitled to under applicable law.

4. Event Cancellation, Postponement and Material Changes

4.1. The event organiser will make reasonable efforts to deliver the event substantially as advertised.
4.2. The organiser may need to change event times, entertainment, menus, layouts, activities or other arrangements due to operational requirements, safety concerns, supplier availability, weather or circumstances beyond its reasonable control.
4.3. Where a change materially affects the event or the advertised ticket inclusions, the organiser will communicate the change and provide any remedy required by applicable law and the circumstances.
4.4. If the event is cancelled, postponed or materially changed, the organiser will communicate the available arrangements to ticket holders through the official contact details associated with their booking or another appropriate channel.
4.5. Any refund, rescheduling, credit or other remedy will be determined in accordance with applicable law, the circumstances of the change and the terms applicable to the affected ticket.
4.6. The organiser will not rely on these terms to exclude any liability or consumer remedy that cannot lawfully be excluded.

5. Admission, Identification and Age Restrictions

5.1. Guests must comply with the minimum age requirement and other entry conditions stated on the event listing.
5.2. Where required, guests must present valid identification acceptable to the venue.
5.3. The venue may conduct reasonable security checks before admission.
5.4. Guests who do not satisfy the advertised entry conditions may be refused admission, subject to applicable law and any refund obligations that arise in the circumstances.
5.5. Entry is subject to the venue's lawful capacity and applicable safety requirements.
5.6. Guests must comply with reasonable instructions given by authorised event staff, security personnel and venue management.

6. Responsible Behaviour and Alcohol

6.1. Guests must behave respectfully towards other guests, employees, contractors, performers and venue representatives.
6.2. Aggressive, threatening, abusive, discriminatory, violent or seriously disruptive behaviour will not be tolerated.
6.3. The venue reserves the right to refuse alcohol service, restrict access or remove a guest where reasonably necessary for safety, responsible service, legal compliance or the proper operation of the event.
6.4. Alcohol will only be supplied and served in accordance with applicable laws and responsible service requirements.
6.5. Guests must comply with lawful age restrictions and may be required to provide identification before alcohol is served.
6.6. Illegal drugs, unlawful substances and conduct that endangers others are prohibited.
6.7. Where a guest is refused service or removed because of their own conduct, any refund will be considered in accordance with applicable law and the circumstances.

7. Security and Prohibited Items

7.1. For the safety of guests, staff and performers, reasonable security screening may be conducted at entry.
7.2. Weapons, illegal substances, dangerous objects and other items reasonably considered unsafe or prohibited by law or venue policy must not be brought into the event.
7.3. Additional restrictions on outside food, beverages, glass containers, fireworks, flammable materials and other items will be communicated through the event listing or venue instructions where applicable.
7.4. The venue may refuse entry to, or require the removal of, prohibited items where lawful and reasonably necessary.
7.5. Guests must not interfere with security personnel, emergency equipment or safety procedures.

8. Guest Safety and Venue Rules

8.1. Guests must comply with all reasonable safety instructions, posted notices and emergency directions.
8.2. Guests must not obstruct entrances, exits, walkways, emergency routes or staff-only areas.
8.3. Guests must not engage in conduct that creates an unreasonable risk of injury, damage or disruption.
8.4. Any injury, safety concern, suspicious activity or incident should be reported promptly to event staff or venue management.
8.5. The organiser will take reasonable steps to manage the event safely, having regard to the nature of the event, the venue and applicable requirements.
8.6. Nothing in these terms excludes liability for negligence or other liability to the extent that it cannot lawfully be excluded or limited.

9. Weather and Outdoor Events

9.1. Where any part of the event takes place outdoors, the event may be affected by rain, wind, heat or other weather conditions.
9.2. The organiser may adjust the event layout, move activities to another suitable area, modify the programme or suspend activities where reasonably necessary for guest safety or operational reasons.
9.3. If weather or other conditions require cancellation or a material change, the organiser will communicate the arrangements and provide any remedy required under applicable law.
9.4. Guests should dress appropriately for the conditions and follow any reasonable weather-related safety instructions.

10. Food, Beverages and Dietary Requirements

10.1. Food and beverage inclusions are limited to those expressly identified in the selected ticket description.
10.2. Additional purchases may be available at the venue at the prices displayed or otherwise communicated to customers.
10.3. Guests with food allergies, intolerances or other dietary requirements let staff know when ordering their food.
10.4. Guests should not assume that a meal or beverage is free from a particular allergen unless the venue has specifically confirmed this.
10.5. The organiser will communicate relevant ingredient and allergen information where available and take reasonable steps to manage disclosed dietary requirements.
10.6. Guests must not rely on informal assurances about dietary suitability where a serious allergy is involved. Please speak directly with an authorised venue representative before ordering or consuming the relevant item.

11. Ticket Transfers, Resale and Lost Tickets

11.1. Guests must retain their booking confirmation and ticket details until the event has concluded.
11.2. Tickets must only be transferred or resold in accordance with the ticketing platform's applicable rules and the organiser's published conditions.
11.3. The organiser may refuse entry where a ticket has been cancelled, duplicated, fraudulently obtained or already used for admission.
11.4. Guests who lose access to their ticket or booking confirmation should contact Megatix or the organiser through the official support channel before the event.
11.5. Guests must not publicly share ticket QR codes or other information that could enable unauthorised entry.

12. Photography, Video and Audio Recording

12.1. Photography and recording may take place during the event for operational, security, documentary or promotional purposes.
12.2. Where the organiser intends to use identifiable guest images or recordings for promotional purposes, it will provide appropriate notice and obtain consent or rely on another lawful basis where required by applicable law.
12.3. Guests who do not wish to be included in promotional imagery should speak with an authorised representative at the venue.
12.4. Guests must respect the privacy of other attendees and must not use recording equipment in prohibited areas or in a manner that unlawfully interferes with another person's privacy.

13. Personal Information

13.1. Personal information supplied during ticket purchase, registration or event administration will be handled in accordance with applicable privacy and personal data protection laws.
13.2. Information may be used for legitimate event administration purposes, including ticket delivery, booking verification, event updates, customer support, security and legal compliance.
13.3. Personal information will only be shared with relevant service providers or other parties where there is an appropriate lawful basis and the sharing is consistent with the stated purpose and applicable law.
13.4. Marketing communications will be handled in accordance with applicable consent and privacy requirements.
13.5. Questions or requests concerning personal information may be directed to [email protected].

14. Damage, Loss and Personal Belongings

14.1. Guests must take reasonable care of their personal belongings and the venue's property.
14.2. Guests must not deliberately or recklessly damage venue property, equipment, furniture, decorations or another person's belongings.
14.3. Guests may be held responsible for damage or loss they cause to the extent permitted by applicable law.
14.4. Lost property should be reported to venue management through instagram.
14.5. Nothing in this clause excludes any duty of care or liability that the organiser or venue has under applicable law.

15. Complaints and Customer Support

15.1. Event enquiries, booking issues and complaints should be submitted through [email protected]
15.2. Customers should provide their booking reference, a description of the issue and relevant supporting information.
15.3. The organiser will review complaints and respond within a reasonable period, subject to applicable legal and regulatory timeframes.
15.4. Nothing in this clause limits a customer's right to pursue a complaint or remedy available under applicable law.

16. Unforeseen Circumstances

16.1. Circumstances beyond the organiser's reasonable control may affect the event, including severe weather, natural disasters, government directions, public safety incidents, major utility failures or other significant disruptions.
16.2. The organiser will take reasonable steps to assess the circumstances, communicate relevant changes and determine an appropriate response.
16.3. Any cancellation, postponement, refund or other remedy will be handled in accordance with applicable law and the circumstances.
16.4. This clause does not automatically excuse the organiser from every contractual obligation or remove any consumer rights that apply.

17. General Conditions
17.1. Guests must comply with applicable Indonesian laws, lawful venue rules and reasonable directions issued by authorised personnel.
17.2. These terms should be read together with the event listing, selected ticket inclusions and any additional conditions clearly disclosed before purchase.
17.3. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
17.4. These terms are subject to applicable Indonesian law and any mandatory consumer protections that apply to the transaction.
17.5. Questions regarding these terms should be directed to:
[email protected] or instagram

Please review all event information and ticket inclusions before completing your purchase.